Frequently Asked Questions

Use the search field below to find answers to some of our most commonly asked questions posted by the Editors at If you cannot find the information you are seeking, visit our contact form.

However, please note, that we are not medical advisors. Any medical questions you have about your personal condition and treatment options should be directed to your personal health care provider.

Questions and Answers

With our automatic delivery plan, EasyAutoShip, you can customize the plan for your needs, make changes to the plan, suspend the plan or cancel the plan at any time.

Please just contact us via phone, email or fax and let us know that you wish to cancel and your reason for canceling. We confirm all cancellations so that you know that we received your request.

The subscription EasyAutoShip plan goes on indefinitely. It will not be stopped unless you call, email or fax us to suspend or cancel the plan. We confirm all changes we receive so that you know your request was completed.

When you join the EasyAutoShip savings plan, just let us know how many bottles you would like to have shipped regularly and we will accommodate your needs. The plan can be customized to your specific needs. Just call us toll-free at 1-800-364-5722 and our EasyAutoShip specialists will activate the plan as you want it.

  • Change your shipment date
  • Add a product to your plan
  • Remove a product from your plan or a single order
  • Change your shipping frequency (time between shipments)
  • Temporarily place your orders on hold
  • Cancel your order

Make sure to contact us at least 2 days before your scheduled shipment date to make sure the changes can be made before we begin processing your order. You can call us toll-free at 1-800-364-5722 (or 845-361-3900) or use our contact form.

NT Factor, Silymarin Phytosome and Silybin Phytosome are hypoallergenic. The phospholipids are derived from soy but contain no soy protein, therefore, no allergens.

Of course you can give your dog milk thistle, in fact some veterinarians have recommended it.

Consider a person weighing about 150 lbs., on average, will take approximately 3 capsules per day - a dog weighing about 50 lbs. would then take approximately one capsule per day. Keep in mind that some people will double or triple their dosage without side effect. Therefore even for a small dog of 10 to 15 lbs. a one-capsule-per-day dosage should also suffice without side effect.

We suggest opening the capsule and mixing it with their wet food.

For very small dogs consider just a half capsule.

We suggest contacting your pet's veterinarian if you have any additional questions.

It is a phospholipid derived from soy.

While not specifically indicated for headaches, some of our liver support supplements can help with headaches. Since the liver is responsible for blood purification and removing toxins from the body, a headache arising from these circumstances can benefit from improved liver health. By improving liver health with UltraThistle or Maximum Milk Thistle in conjunction with a detoxifier such as Liv.52, headaches may subside.

There are many possible causes for chronic headaches, some are serious and some are not. We strongly suggest that you consult with a physician to find the cause of your daily chronic headaches.

NAC stands for N-acetyl-L-cysteine. This is an amino acid that is easily turned into the potent antioxidant, glutathione, by your body.

Glutathione is essential for normal phase two detoxification in your liver. To give you an idea of its importance - here is an example; if you were rushed to the hospital with Tylenol (acetaminophen) poisoning they would give you intravenous NAC to detoxify the acetaminophen before it destroyed a fatal amount of liver cells.

It may be important for you to know that taking NAC and nitroglycerin may cause severe headaches.

We recommend consulting with your health care provider before taking any supplements.

The herbal supplements we sell are not intended to treat, diagnose or cure any disease. One of the primary symptoms of fibromyalgia is fatigue.

We offer Fatigue Relief Plus™, which nourishes and rebuilds damaged cells contributing to fatigue. Studies show Fatigue Relief Plus™ can reduce fatigue by up to 40 percent.

Silymarin is the whole medicinal extract of the milk thistle plant. It is made up of three key bioflavonoids, including silybin (also called silibinin), silydianin and silychristin. Silybin normally makes up about 50% of silymarin. Silybin has been shown in clinical studies to be the most beneficial constituent of the milk thistle extract.

The Body Shawl, Lumbar Pac and Thera Pac contain grains, rice, flaxseed, clove and cinnamon.

Milk thistle is the #1 researched and recommended herb for liver health. Besides being a powerful antioxidant, milk thistle protects the cells of the liver by blocking the entrance of harmful toxins and helping remove these toxins from the liver, by fighting free radicals, increasing glutathione levels, and stimulating protein synthesis in hepatic cells. Furthermore, milk thistle not only protects your liver from future damage, but also has the ability to regenerate healthy liver cells to repair past damage.

The therapeutic value of milk thistle has been confirmed by intensive chemical, pharmacological and clinical research, not only for a wide range of liver-related conditions including the ones stated above, but also for non-liver-related conditions as well. However, before taking any milk thistle supplement, research should be done into the types of milk thistle and their varying absorption rates and effectiveness. For more information on the benefits of milk thistle and what to look for, click here.

Selenium is an essential mineral found in trace amounts in the body. It works as an antioxidant.

It appears that low selenium levels MAY be associated with an increased risk for liver cancer in people with Hepatitis B and/or C. Also, low selenium levels may worsen the toxic effects of alcohol on the liver.

Although its not clear, whether selenium supplementation can help prevent or treat liver damage, studies in China showed that provinces with elevated levels of liver cancer were brought to normal levels very quickly by the introduction of selenium into the inhabitant's diets.

We recommend speaking with your health care provider before taking any supplements.

Phosphatidylcholine is a phospholipid derived from the fatty component of the soybean (like lecithin). It contains NO protein and NO phytoestrogens.

Like lecithin, phosphatidylcholine has been shown to aid the body in utilizing, processing and absorbing foods. Milk thistle is notoriously difficult for the body to absorb. The patented Phytosome™ process, whereby one molecule of silybin is bound to three molecules of phosphatidylcholine, sees to it that more milk thistle gets to where you need it and less is simply "washed" out of your digestive system. The main benefit of the Phytosome™ process is that it provides enhanced delivery of the beneficial components of the herb. This way there is much less waste and much, much greater benefit.

Yes, the EasyAutoShip Plan is designed to fit your individual needs! As an EasyAutoShip Plan member you have total flexibility to customize your order. If you wish to make any changes to your EasyAutoShip Plan, you can do so through one of the following ways:

If your scheduled shipment date falls on a weekend, or there is severe weather forcing our company to close early, or our preferred couriers are closed due to a holiday and no orders can be shipped - we will adjust your schedule in an attempt to ensure that your package arrives on time.

If you would like your shipment sent on a particular date every time, please call us to make arrangements to do so. Rest assured, your next shipment will not be based on this new earlier date, but the date you were originally scheduled for shipment.

We recommend marking your next shipment date on your calendar. If you requested to have your orders shipped every 30 days, for example, count 30 days from the date on the invoice included in your package to determine the approximate date of your next shipment. If you provided us with an email address we will send a reminder email within 7 days of your shipment.

If you need to update your billing or shipping address, phone number or email information, simply call or email us with your new information. If you need to provide new payment information please call us, do not email your payment information - we cannot guarantee the security of payment information sent via email.

We're very sorry for any confusion. The "permanent hold" order status does not mean that your order will be on hold permanently. It is simply the terminology used by our order processing database to indicate that your order has been processed, and is on hold to be checked prior to shipment. For quality assurance, each order we receive is checked prior to being shipped from our office.